The programme is easy to use and meets all my needs as a school counsellor. A wide range of statistical reports can be generated, which makes my end of year review much easier. Donald always responds promptly to any queries and I feel well supported.

CouselPro is an efficient system designed for retaining confidential client notes. I have used the program since 2011 and found it to be a reliable, logical program which is easy to use. Although the notes are accessed quickly, they are kept secure using a two-level password to access this information.

CounselPro produces a range of reports which can be used to provide important data on counseling trends while still ensuring individual confidentiality. In terms of IT support, Donald provides quick and professional technical support to our team when it is required.

Kind regards
Karen Thompson
Head of Counselling and Wellbeing Department
King’s College

I have found CounselPro is a very effective program that securely holds confidential counselling notes and student information…CounselPro has become an invaluable tool, especially in regards to accessing data and statistics that helps me recognise and summarise presenting issues, year level, gender and socio-cultural trends while also assisting our school to implement year level or whole school strategies. The system is very user friendly (even for a techno-phobe such as myself!) My Principal and Board have found the charts and reports important in terms of understanding and developing ideas about student health and well-being and I have no concerns about maintaining individuals confidentiality. Donald has been an absolute star and a great support for me. He has been readily available to assist me whenever I’ve got stuck – mostly with same day service! The team-viewer aspect of the program has been very helpful and on several occasions Donald has also spoken with our ICT whiz to help support the school and make sure that we are making the most of this wonderful resource…I would absolutely recommend Donald and CounselPro to any counsellors!

Nga manaakitanga

Abbey

CounselPro is an excellent resource for our school Guidance Department. It enables us to maintain confidential notes and access data that summarises Year levels and presenting issues. Donald provides excellent support. He is consistently available by phone and always willing to answer questions and sort out any difficulties by accessing CouselPro via Teamviewer. I highly recommend this resource.

Best wishes
Peter