When starting a new way of record keeping (especially in Counselling where records are just so important) there is always a certain amount of trepidation – made more so by my having to convince my colleague that this program was the way to go………

This trepidation was greatly lessened by the response and support we received from Donald along the way. At times I felt quite sorry for him as within the first few months we had laptop upgrades (which meant re-install of the program and its settings), network issues with Drive allocation, and the usual teething troubles that plague any new system with inexperienced operators. Donald was a great support all along the way, often going above and beyond to get us back in business – and it wasn’t just a case of ‘Do this , now do that.’ Donald got on the system remotely and sorted the issues out, usually with same day service.

As for the program itself, it does what we want it to and when we had a few ideas of how to improve it and adapt it to our situation Donald was only too happy to incorporate them into it and update the program. My colleague and I operate in a college of 1250 students with an age range of 10-18years and this new system has enabled us to streamline our process, collect useful data that allows us to better target the prevention programs we run, and drag ourselves into the 21^st century!   Adrian Hellwig, College Counsellor

The Microsale Invoice program we have been using for the past 14 years has been very successful for our needs and is backed up with fast efficient service.

I was introduced to the Microsale Invoicing programme eight years ago. In the past fifteen years I have used a number of invoicing programmes.
Becoming familiar with the Microsale programme was very easy. It has proved to be a very practical programme for invoicing and quoting, with importing of our supplier’s pricelist.
It also has a very effective collection of reports available which we use for debtor control, sales and stock analysis, and job costing, with other options as well.
It has a comprehensive database for easily tracking our customers and their debts, receipts and past sales and payment history.
There are so many simple features which make it a good hands on tool for us.
Easy to use. No need for third party bookkeepers.
A very professional programme which is also very Tradesman-friendly.
Thanks for your great personal support on those rare occasions when we have needed to call on you. We recommend your programme and can be contacted by prospective new users.
Regards, Vince at Vic Nicholson Plumbers. Phone 03 4550505 Mobile 0275147783

We have had Counselpro at our school for the last 4 years. It has been an invaluable tool, both for storing notes and providing statistics at a click of a button. Once you have it installed it is simple to use, which is always important. As the Head of Guidance in a large school with 3 staff, believe me, no one has the time for anything complicated.
Donald is always available to help by phone, email for those who are slightly computer illiterate. He quickly can solve any issues and worries you might have.
I would highly recommend Counselpro.
Sue Poupouare
Head of Guidance/Waiora
Western Springs College